I am having trouble with the custom product page. It does not seem to work properly. How can I remediate?

Some users have reported issues using the admin area functions of this feature with FireFox and IE. However, no problems were reported on Chrome. If the custom page is not displaying properly on front-end, it might be caused by the grid’s size. In order to change the size, go under Styling > Custom, and change both the “Product Page Grid Width” and “Product Page Grid Height”